IntuIA‑Chat — Unified omnichannel communication
Centralize WhatsApp, Facebook, Instagram, email and web chat in a single inbox powered by Chatwoot. Optional: add our AI Agent for auto‑replies and workflows; human agents are billed per the customer's plan.
Plans & pricing
Choose the plan that best fits your company
Starter Plan
Ideal for small businesses starting with omnichannel support
- Unlimited channels (WhatsApp, Webchat, Facebook, Instagram, Email, etc.)
- Unified conversation inbox
- Real‑time chat with customers
- Basic automations and quick replies
- CRM and external tools integrations
- API and Webhooks access
- Standard reports
- Community and basic support
Growth Plan
For growing companies needing advanced capabilities
- Custom branding (logo, colors, custom domain)
- Advanced roles and permissions
- Agent capacity (conversation load management per agent)
- SLA policies
- Priority support
- Advanced reports with productivity metrics
- Multi‑language in widgets and inbox
Enterprise Plan
Complete solution for large companies with specific needs
- Single Sign‑On (SSO with SAML / OAuth)
- Dedicated Account Manager
- Personalized 24/7 support
- Advanced implementation and consulting
- Custom integrations
- Voice and video support
- Advanced security and auditing
Need a custom plan for your company? Contact us
Benefits
- Unified inbox: WhatsApp, Facebook, Instagram, email and web chat.
- Roles, assignments and SLAs. Context handoff and macros.
- CRM integrations and webhooks. Open API.
IntuIA‑Chat offering
- Includes IntuIA‑Chat platform deployed/managed by us.
- Includes optional AI Agent (credits consumption) for auto‑replies and workflows.
- Human agents in Chatwoot: additional cost based on the customer's plan (agent licensing).
- Onboarding and support according to intuIA.ai pricing plan.
Frequently asked questions
Can I use only Chatwoot without the AI Agent?
Yes. IntuIA‑Chat can be implemented without the AI Agent. You can enable it later whenever you want.
How are human agents billed?
They are billed according to the customer's Chatwoot agent plan/volume (licenses). We help you set it up.
How are AI replies billed?
By credits. Each action/auto‑reply consumes credits and we manage the conversion to tokens/LLM internally.
